If you are in need of a hand up, do not hesitate to reach out!

Pinnacle Resources Center is proud to offer the following forms of assistance to anyone in need free of charge. We work to meet you where you are, either on the streets or at one of our facilities, and provide you with the tools, resources, and support you need to persevere.

Our organization prohibits discrimination of any class of individuals protected under state and/or federal law, and we take all possible steps to assure individuals have meaningful access and an equal opportunity to participate in all aspects of our program. Learn more about our policies.

Emergency Shelter & Housing 

Emergency Food Services

Clothing & Basic Needs Assistance

Comprehensive Social Assistance

Emergency Shelter & Housing Services

Emergency shelter is offered at both our Jacksboro (men only) and Huntsville campuses every day of the year to families and individuals.

Pinnacle Resource Center has family units at our Huntsville campus where parents and their children are able to stay together! For single parents/guardians, we offer individual units to you and your wards. For individuals, we have dormitory style spaces. Both campuses have resident assistants available 24/7 to monitor activities, resolve any issues, and report any concerns to staff members.

Our Huntsville campus houses up to 25 individuals comfortably. We do have some emergency and overflow spaces, if needed. Our Jacksboro campus, which is a male only campus, houses up to 16 individuals, with limited space for emergency overflow beds.

You are allowed to stay up to 60 days. However, if you need more time to accomplish your goals, you may apply with our Executive Director for an extension of stay.

If you have children, we have games and toys and can easily arrange transportation to and from school as needed. When children come to our facility, we want them to feel like they’re moving into an apartment, not a shelter.

Safety is our primary and most important value! We do not allow weapons or illegal drugs or contraband of ANY kind at our facility. There is 24/7 video surveillance and random any time day or night visits from local law enforcement. This is not to make you feel watched or afraid to come to our facility, but in order to ensure the safety of everyone who enters our doors, we must be vigilant in ensuring that the safety and well-being of everyone is at the top of our to-dos.

Upon arrival, you will be asked to fill out some paperwork. If you suffer from addiction, please know that we are a drug-aware facility, meaning that drug-use is not a barrier to receiving services, rather we just need to know what we are working with so we may better serve you. Our facility is about transparency between our staff and you. We will work with you, but you must be honest with us so we can work together to help you.

Potential residents cannot be sex offenders. If you are a sex offender, here is a resource for you with information on housing, employment resources, and more.

Food Services

Pinnacle Resource Center offers a weekly “Customer Choice” food pantry to local residents in need. What’s “customer choice?” Customer choice means you are not given a pre-made box of food when you come to us. Instead, you will have an opportunity to shop around for the things you need to ensure you get what you need, as well as items you want to eat.

You will need to bring a form of identification and a piece of mail to verify address. We will not verify your income! If you need food, please come, and get food.

Our pantry offers a variety of perishable and non-perishable items that are carefully monitored to ensure safety and quality. If we wouldn’t serve it to our own families, we won’t give it to others to serve to theirs.

As the seasons change, so do some of the items in our pantry to provide items you may need seasonally. Items such as cold medicines, lotions, ointments, and over-the-counter medicines are available at one item per week, per family/individual. Our pantry is well-organized to make it easy for you to find what you’re looking for. From “Beans-n-Proteins” to “Stuff to Wet Yer Whistle,” our southern farmer’s market-style pantry is a “favorite” with Second Harvest.

Our organization also works closely with the Scott County Sheriff’s Department to provide the Emergency Food Initiative Program. Designed in conjunction with the SCSD, this program allows law enforcement to use our facility after hours should they encounter an elderly person, family, or individual in immediate need for food.

Clothing & Basic Needs Assistance through Back on the Rack

Pinnacle Resource Center offers thrift items of clothing, bedding, furniture, and other household items at no charge to families in crisis. By crisis we mean you have suffered a trauma of some sort. Trauma such as your home burning down or living in a place that’s not meant for human habitation, etc. If you or someone you know is in need, please contact us for further assistance.

Members of the community have access to our Back on the Rack thrift store. Come by and see what all we have and at prices you won’t believe! 100% of proceeds from Back on the Rack sales goes directly into our services. This money is used to buy work clothes/boots and/or pay for non-narcotic prescriptions, personal items, transportation costs, etc. None of this money goes toward our administration’s salaries or overhead.


We accept donations of gently used clothing and unbroken furniture and appliances. If you have a larger donation, i.e. bigger than a standard pick up, please contact us to arrange your drop off.  To arrange a donation pickup, contact us. Any large donations can be tax-deductible. Contact us if you would like a receipt letter for any donations made.

Comprehensive Social Assistance

At Pinnacle Resource Center, we work with each individual or family to analyze and break down their current situation to discover what problems are present and what the root cause of poverty for that individual or family is. Once problems and root cause are identified, we work with you to develop a plan and provide the necessary resources to achieve success.

Here’s a quick glimpse into the process.

How It Works:

Meeting Your Basic Needs

The first, most basic, and important of needs that humans must have met are their physiological needs, such as shelter, food, & clothing. The second is safety. These two basic needs which set the foundation for success are met within minutes of walking into our doors.

Establishing A Sense of Love and Belonging

When you come to us, you are family. We believe that love, compassion, and guidance are the very sources of any successful social rehabilitation program. There is no judgement, just the opportunity to overcome any consequences of your past and to focus on moving forward in your life.

Enhancing Self-Esteem

Plans developed in partnership with you are recorded in order to help you and our staff ensure we’re doing what we can to help you meet your goals. You are encouraged to do what you can on your own, and our team will help you in what you cannot. Building self-confidence that you can and will succeed is an important aspect of our program.

Achieving Sustainability

By the time you are ready to leave our program, you will have found a place to live, developed a source of income, saved a nest egg, and received help in turning on the utilities, paying any deposits, finding furniture, had your kitchen stocked with food, as well as had any transportation needs met.

We’ve mentioned achieving success a lot, but we never mentioned what that success is … but it’s what we just talked about above. It’s you leaving our program having had your basic needs met and knowing you can be independent, and you can move forward with your life.

Are you in need of assistance?

If you are in need of our services or if you have any questions, contact us today to learn more about how we can help.

Give us a call at 423-663-3333, send us an email at help@pinnacleresourcecenter.org, contact us online, or visit us at one of our campuses.

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